Wednesday, October 17, 2012
Scott Neitlich and the Mattycollector Revolt
There seems to be a bit of a revolt among the
mattycollector's consumers, over at their forums.
Again it's directed at Scott Neitlich and the handling
of the Hoverboard promotion.
I myself have been way too critical in the past of
Scott Neitlich, and have since toned down my
criticism, and I still have hope that the Hoverboard
will be as amazing as Scott says it will be.
Here are some of the comments that have been directed
at Scott and Mattel.
From MattyCollector forums...
Please don't insult us further with your scripted enthusiastic
replies and explain why it has changed from a "screen
accurate prop" to "an amazing toy". No legal team
in the world could protect you from your very obvious
mistakes, rushed product, and appalling responses/trolling.
At this point, I'm positive you've spoken to Matty's
legal department and have been briefed on what
you can say and cannot say.
Honestly, I feel bad for you because this
mess is falling on your doorstep and you're
being demonized as if this whole fiasco was
entirely your fault. I, having worked in corporate
America, understand that you're at the mercy of
your superiors, which I'm sure is the case here.
I hope that you don't dismiss my email. It is extremely frustrating
to see the lack of communication and dismissive short responses.
You stressed the accuracy so much in that video
(even showing us the Ghostbusters prop as an example).
You STRESSED accuracy. Please don't be dismissive
when we "call out" the team on the glaring inaccuracies
that you yourself promised you were working to make
it as accurate as possible. I can understand some liberty
can be taken with the colors, but the magnets and brackets
are just cringe-worthingly off.
I have taken a good portion of time today to
write this. I hope you or your team would have
enough respect for me to write something that
was more than a one sentence answer.
I hope that any changes that need to be made to
make this "Movie-accurate down to the smallest
detail", your words, should be made even if this
meant a delay in release.
Please don't answer saying that "everyone at NYCC
loved it" or that you're proud of it. Please give me some
honest answers as to why this has turned out so badly,
was it the budget? management problems? etc? Orders
were placed based on YOU saying that this would be
movie accurate, which it isn't. You have a lot of annoyed
buyers, who do not appreciate one line replies.
What I take from all of this, is people are upset mainly
with the one sentence answer from Scott, and believe
he is being told what to say by Mattel's legal team, he
is being very very careful with his answers.
I'm sure Scott is a great guy and his hands may be
tied, what he needs to understand is Back to the
Future fans are a different breed of people, we
are not the usual Sci-Fi fans, it means a lot to
us and we hope anybody involved with anything
to do with Back to the Future will have the same
Here's hoping when the Hoverboard does get
sent out and released, that the MattyCollector
forums will be full of praise for Scott Neitlcih
for a wonderful movie accurate-prop replica
Time will tell.